At Order Fix Chocolatier (https://orderfixchocolatier.shop/), we value the privacy of our customers and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you visit or make a purchase from our website, we collect the following types of information:
- Personal Information: This includes your name, billing and shipping addresses, email address, phone number, and payment details.
- Order Information: Details related to the items you purchase, including transaction history and shipping details.
- Device Information: We may collect information about your device, browser, IP address, and cookies to help us improve your browsing experience.
- Usage Data: We track how you navigate our website to optimize user experience and improve performance.
2. How We Use Your Information
We use the collected data to provide and enhance our services. This includes:
- Processing Orders: To fulfill and ship your orders, and send you updates on their status.
- Customer Support: To assist you with inquiries, returns, or any issues related to your purchases.
- Marketing Communications: With your consent, we may send you promotional emails, special offers, or updates on new product releases.
- Website Optimization: To analyze website traffic, improve the functionality of our site, and enhance your overall experience.
3. Sharing Your Information
We value your privacy and will never sell or share your personal data with third parties, except in the following cases:
- Service Providers: We may share your data with third-party companies to facilitate payment processing, order fulfillment, and website hosting.
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal requests.
4. Data Security
We prioritize the security of your data and employ a variety of measures to protect it, including:
- Encryption: Sensitive information, such as payment details, is encrypted during transmission using secure socket layer (SSL) technology.
- Access Controls: Only authorized personnel have access to personal data, and we ensure the safe storage of all information.
Despite these measures, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request corrections to any inaccurate or incomplete information.
- Erasure: You can request that we delete your personal data, subject to legal obligations.
- Opt-Out: You can unsubscribe from marketing communications at any time by following the opt-out link in the email or by contacting us at support@orderfixchocolatier.shop.
6. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that help us understand how you use our site and enable certain features such as remembering your shopping cart.
You can control the use of cookies through your browser settings, but disabling them may limit some functionalities on our website.
7. Updates to this Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with the effective date.
8. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
Email: info@orderfixchocolatier.shop or support@orderfixchocolatier.shop